WIRAWAN, I.; WILLIANDANI, M. STRATEGI MANAJEMEN OPERASIONAL HOTEL MANAGER DALAM MENINGKATKAN KEPUASAN TAMU DI WINGS HOTEL KUALANAMU. Jurnal Ilmiah Akomodasi Agung, [S. l.], v. 13, n. 1, 2026. DOI: 10.51827/jiaa.v13i1.245. Disponível em: https://journal.akpardarmaagung.ac.id/index.php/JIAA/article/view/245. Acesso em: 4 aug. 2026.